Cookie Policy

This Cookie Policy explains how Lenawa Solutions ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at lenawa.com. We believe in transparency and want you to understand what cookies are, why we use them, and how you can control them.

Cookies play an important role in helping us deliver a fast, reliable, and personalized experience. They allow us to remember your preferences, understand how you interact with our site, and continuously improve our services. However, we also respect your right to privacy and give you full control over which optional cookies are active.

By continuing to use our website, you consent to the use of cookies as described in this policy. You can change your cookie preferences at any time using your browser settings or the opt-out tools described below.

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used across the internet to make websites work efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

• How they work: When you visit lenawa.com, our web server sends a cookie to your browser, which stores it on your device. The next time you visit, your browser sends the cookie back to our server, allowing us to recognize you and remember your preferences.
• Session cookies: These are temporary cookies that are deleted when you close your browser. They help manage your browsing session and are essential for the website to function properly.
• Persistent cookies: These remain on your device for a set period (or until you delete them). They remember your preferences and actions across multiple visits.
• First-party cookies: These are set by lenawa.com directly. We use them for essential functionality, remembering your preferences, and understanding how you use our site.
• Third-party cookies: These are set by external services we use (such as Google Analytics or Meta Pixel). They help us analyze traffic, measure advertising effectiveness, and deliver relevant content.

We use cookies for the following purposes:

• Website functionality: Ensuring our website works correctly, loads efficiently, and provides a seamless browsing experience across all pages.
• User preferences: Remembering your settings, such as your preferred region (UAE or International), so you don't have to re-select them each visit.
• Analytics and performance: Understanding how visitors interact with our website — which pages are popular, how long people stay, and where they navigate. This data helps us improve our content, design, and user experience.
• Traffic analysis: Measuring overall website traffic, identifying trends, and understanding where our visitors come from (search engines, social media, direct visits, etc.).
• Advertising effectiveness: Tracking conversions from our advertising campaigns on Google, Meta, and LinkedIn to measure their effectiveness and optimize our marketing spend.
• Security and fraud prevention: Protecting our website and users from malicious activity, spam, and fraudulent behavior.

We use services from trusted third-party providers that may set their own cookies on your device. These cookies are governed by the respective provider's privacy and cookie policies, not ours.

Different cookies have different lifespans depending on their purpose:

• Session cookies: Automatically deleted when you close your browser. These are used for essential functions like maintaining your browsing session.
• Essential cookies: Typically last for the duration of your session, though some security-related cookies may persist for a short period.
• Analytics cookies: Can last up to 2 years (e.g., Google Analytics _ga cookie). Session-level analytics cookies (_gid) expire after 24 hours.
• Marketing cookies: Typically last between 30 days and 1 year, depending on the advertising platform.
• Manual deletion: You can delete all cookies at any time through your browser settings, regardless of their set expiration date.

• Implied consent: By continuing to browse our website, you consent to the use of cookies as described in this policy.
• Withdraw consent: You can withdraw your consent at any time by adjusting your browser settings, using the opt-out tools listed above, or clearing your cookies.
• Essential cookies: These are always active because they are necessary for the website to function. They do not require your consent.
• Optional cookies: Analytics, functional, and marketing cookies are optional. You can choose to accept or reject them without affecting the core functionality of the website.
• Changing preferences: You can change your cookie preferences at any time. Changes take effect immediately for new cookies, though existing cookies may need to be manually deleted through your browser.

Some cookies may collect information that constitutes personal data under applicable data protection laws:

• IP addresses (collected by analytics and marketing cookies)
• Unique identifiers (browser fingerprints, device IDs)
• Browsing behavior and interaction patterns

Where cookies collect personal data, that data is processed in accordance with our Privacy Policy. Your data protection rights under the GDPR (General Data Protection Regulation) and UAE Federal Decree-Law No. 45 of 2021 (Data Protection Law) apply to any personal data collected through cookies.

Our website and services are not intended for children under the age of 16. We do not knowingly use cookies to collect personal data from children. If you are a parent or guardian and believe that your child has visited our website and cookies have been placed on their device, please contact us at privacy@lenawa.com. We will take steps to delete any cookies and associated data from their device.

• Lenawa Solutions reserves the right to update this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.
• The "Last Updated" date at the top of this page will be revised to reflect the most recent changes.
• Changes are effective immediately upon posting to the website.
• Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
• For significant changes that materially affect how we use cookies, we may provide additional notice on our website.

Our website serves visitors from the UAE, the broader GCC region, and internationally. We are committed to complying with applicable cookie and data protection laws in all regions:

• European Union (EU/EEA): For visitors subject to the GDPR, we comply with the ePrivacy Directive requirements regarding cookie consent. Non-essential cookies require your explicit consent.
• United Arab Emirates: We comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any implementing regulations regarding data collection through cookies.
• Other jurisdictions: We respect the data protection and privacy laws of all jurisdictions from which our visitors access our website.
• Region-specific features: Our website offers region-specific content (UAE and International). The region preference is stored locally on your device and does not transmit personal data to our servers.

If you have questions about our use of cookies, need help managing your preferences, or would like more information about this policy: